Introduction
Welcome to Optimise Online. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with our services, or otherwise interact with us.
1. Who We Are
Optimise Online
- Business Address: 114/396 Scarborough Beach Road, Osborne Park, WA 6017
- ABN: 93 164 579 293
- Phone: 08 9468 8918
- Email: [email protected]
2. Data We Collect
We may collect and process the following data about you:
- Identity Data: Name, username, or similar identifiers.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Financial Data: Payment card details.
- Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Data
We use different methods to collect data from and about you including:
- Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties such as analytics providers, advertising networks, and search information providers.
4. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To perform the contract: We use your data to provide our services and products to you.
- To improve our website: We use data to understand and improve our website and services.
- To market to you: We may use your data to deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
5. Sharing Your Data
We may share your personal data with:
- Service Providers: Companies that provide services on our behalf, such as website hosting, payment processing, and customer service.
- Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities based in the United Kingdom and other relevant jurisdictions.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request the transfer of your personal data to you or to a third party.
- Withdraw consent at any time where we are relying on consent to process your personal data.
9. How to Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Phone: 08 9468 8918
- Address: 114/396 Scarborough Beach Road, Osborne Park, WA 6017
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.